With the Pandemic there has been a mad dash to open an online sales web page with concerns because of the face-to-face transactions spreading the virus. Many businesses had plans to have eCommerce programs and had procrastinated. The live or die impact of Covid meant they had to reach out to all-in-one businesses, like Shopify and Etsy to quickly set up an e-commerce site.
Some online shop programs take complete ownership of all info on the web site and shopping cart which make transferring problematic when they want to develop their own e-commerce platform. This results in having to stay with their original platform. Do you retain ownership of your client information? Can you manage and export the information from your store to a newly developed online store?
Some systems offer what is claimed to be a generic application but then charge a fee for the 3rd party to operate through the online program. Can you use any merchant processor on your current online store for purchases? Do they charge the same for debit card transactions as they do for credit card transactions?
Online stores are made up of modules that address different operations of the sales process and even with good developers there might still be limitations of the gateway that you operate through. Can you change your gateway if there are issues that do not meet your requirements?
In the restaurant world – Delivery companies Grubhub and Doordash not only charge up to 30% of a restaurants revenue but they have the ability to charge a variety of fees to both cardholder and business, and they own your client information. Can you set your online ordering to show your photos and all your menu items and charge the transaction the way you want without it costing an arm and leg in processing and delivery fees?
Merchant Connecting can put it’s over 40 years of experience into the complimentary no obligation review to go over your existing web page and merchant processing to help you answer these questions – we are an email or phone call away.