One month into Bank of America (BAMS) and First Data Corp (FDC) break up –
With the dissolution of the joint venture now a month old – questions from the clients ate beginning. It was said that the services would be grandfathered through 2023 but Clover has sent out information on discontinuing the support of Bank of America programs – Does that mean that every clover terminal processing will now need to go through FDC and the client has no choice?
Also there was a programming issue with a clover terminal not being able to transfer from one agent to another and new systems or terminals would need to be purchased (ie: Wells/FDC to Citi/FDC)?
Merchant Connecting has years of experience with FDC/BAMS. When a client had a problem with their FDC/BAMS clover and when they called them for help – Clover gave them our phone number! If this is the beginning of the confusion, where will it end?
Merchant Connect will be happy to help and if more generic terminals are needed to help a client through these trying times, and we are happy to assist.
Interchange and Association fees Plus are more in the control of the business owner and not the processor – thus the comparison differences between processors should be based on variance in % and Per Item pricing with additional diligence to the monthly fixed fees.