Merchant Connecting

Boutique services providing uniquely developed programs for each client

Merchant Connecting

Boutique services providing uniquely developed programs for each client

As we go into the New Year, 2022 – Price is not the only way to save money. Protecting yourself against chargebacks is another way to reduce potential costs. 

Potential chargeback deterrents: –

  1. Ask for supporting ID to align with the name on the card.
  2. Make sure the terminals / system you are processing through has the tap or chip reader. This strengthens security and will help your case . A mag swipe reader does not have as much protection to help you win the challenged transaction and save your money.

 

Remember that there is a time limit to the response to a 12B retrieval request form and if you are lax and let this pass the potential to defense against a challenged transaction is drastically reduced – keep on top of this information.

 

Some providers are solely paper passers and are reluctant/not willing to advise or assist a client on responses to a chargeback.  The more information you provide to demonstrate diligence the better potential outcome for you, the merchant.  Take advantage of our complimentary no obligation review to ensure that you have the best security which will help save you money. Our knowledge of processing will help protect you from chargebacks, and that is just as valuable as low transaction fees.

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